Cadillac Owner Center

Cadillac prioritizes its customers' needs by making sure that information on vehicle care for its vehicles is easy to access and convenient. Cadillac owners enjoy several resources that make it easy vehicle maintenance and follow recommended maintenance schedules.



The Cadillac Owner Center is a complete online portal where vehicle drivers can access detailed information about their particular model. After enrolling their vehicle, owners can sign in to view a personalized dashboard with details on their Cadillac's service plan, service history, and warranty status. The Owner Center also provides access to owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or understand specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can keep track of their vehicle’s condition by receiving alerts about maintenance needs, such as fluid changes, tire checks, or brake checks. The app also provides convenient features like starting the car remotely, lock and unlock capabilities, and the ability to book maintenance directly with the preferred Cadillac service center. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that features maintenance alerts and reminders. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to follow the schedule but also offers detailed explanations of each service item, making it simpler for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a significant role in providing maintenance details to customers. When drivers visit an authorized dealership for maintenance or repairs, the advisors provides a thorough breakdown of the suggested tasks, making sure that owners understand the necessity of each task. Additionally, dealerships keep an electronic record of every service visit, allowing Cadillac owners to easily access their maintenance records for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that detail the vehicle’s maintenance schedule, recommended fluids, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can find articles, videos, and get advice on how to keep their vehicles in peak condition.



Through a mix of digital tools, in-person assistance, and easy-to-follow resources, Cadillac ensures that customers are well-informed about their vehicle’s maintenance needs, ultimately extending the life and performance of their Cadillac.